Bank of Ghana Revokes Zeepay’s Licence Over Regulatory Breaches, Urges Customers to Seek Support

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Accra, Ghana – The Bank of Ghana has revoked the licence of Zeepay over alleged regulatory breaches, directing affected customers to seek the necessary support as measures are put in place to address the situation.

According to the central bank, the decision followed findings that the company failed to comply with regulatory requirements governing its operations. The move forms part of the Bank of Ghana’s mandate to safeguard the integrity, stability, and soundness of Ghana’s financial system.

The regulator has assured the public that steps are being taken to protect the interests of customers and has advised individuals and businesses affected by the licence revocation to follow official channels for assistance and further guidance.

Customers have also been urged to remain calm and rely only on information released by the Bank of Ghana regarding the next steps and any arrangements concerning their accounts or transactions.

The development has sparked widespread discussion within Ghana’s financial and fintech sectors, with industry observers noting that strict regulatory compliance remains essential for maintaining public confidence in digital financial services.

The revocation underscores the central bank’s commitment to enforcing financial regulations and ensuring that all licensed institutions operate within the legal and supervisory framework designed to protect consumers and promote financial stability.

Further updates are expected as the regulator provides additional details on the support mechanisms available to customers affected by the decision.

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